Fa9 Terms & Conditions — What You Need to Know Before Using Our Services

1General Terms & Conditions and Eligibility

Fa9 (hereinafter referred to as the "Platform" or "we") is an online gaming and betting service provider. By accessing fa9's website or using any of its associated services, you are deemed to have fully accepted these Terms & Conditions.

These terms constitute a legally binding agreement. If you do not agree with any of the terms, please refrain from using our services.

Fa9 reserves the right to update these Terms & Conditions at any time. Any changes will be posted on the website, and your continued use of the platform after such updates constitutes your acceptance of the revised terms.

2Account Registration & Management

A personal account is required to access fa9 services. You must provide accurate and complete information during registration. Providing false information will result in account termination.

• Each individual may operate one account only.
• Never share your account login credentials (password, OTP) with anyone.
• If you notice any suspicious activity on your account, contact support immediately.
• Large withdrawals may not be processed until KYC (Know Your Customer) verification is complete.
• Transferring or selling your account to a third party is strictly prohibited.

3Payments, Deposits & Withdrawals

The following rules apply to all payments on fa9:

• Minimum deposit amount: ৳200.
• Minimum withdrawal amount: ৳500.
• Only use Mobile Pay, Nagad, or Rocket accounts registered in your own name.
• Using another person's payment account will result in transaction cancellation and account suspension.
• Withdrawal requests are typically processed within 5–15 minutes, though additional time may be required for KYC or security verification.
• If money laundering is suspected, fa9 may place any transaction on hold pending investigation.

Fa9 places security at the top of its payment processing priorities. Every transaction is completed through encrypted channels. If you experience any issues with a transaction, contact our 24/7 support team.

4Bonus, Promotion & Reward Rules

Fa9's bonus program is an added benefit for eligible players. Keep the following bonus rules in mind:

• The welcome bonus is available once on your first deposit only.
• Each bonus carries its own rollover conditions — these are stated alongside the respective bonus offer.
• Bonuses not used within the specified timeframe after activation will be automatically cancelled.
• Any attempt to claim bonuses through multiple accounts or fake identities will result in forfeiture of all winnings.
• Bonus funds cannot be withdrawn directly — the rollover requirement must be met first.

5Gaming Rules & Fair Play

All games on fa9 use internationally certified RNG (Random Number Generator) technology, independently verified by third parties — ensuring every game outcome is entirely random and unbiased.

• In the event of a technical error affecting game results, fa9's decision is final.
• If a game is interrupted due to a network disconnection, the outcome will be settled based on fa9's server logs.
• If an event is cancelled in Sports Betting, the related bets will be refunded.
• In live games, the dealer's decision is final.

Fa9 believes fair and transparent gaming is every player's right. Our game providers are world-class licensed operators and undergo regular third-party audits.

6Prohibited Activities

The following activities are strictly prohibited on fa9. Any violation will result in immediate account termination and forfeiture of all balances:

• Creating or operating multiple accounts.
• Coordinated betting (match betting) intended to abuse bonuses.
• Money laundering or any transactions involving illegal funds.
• Using computer bots, software, or automation tools to play.
• Threatening or harassing other players.
• Operating an account under a false identity.
• Deliberately exploiting any technical glitch on the platform.

7Account Suspension & Termination Policy

Fa9 may suspend or terminate an account without prior notice in the following circumstances:

• If any provision of these Terms & Conditions is violated.
• If fraud or deceptive activity is suspected.
• Suspected money laundering activity.
• At the direction of a regulatory authority.
• Account inactive for an extended period (more than 12 months).

If KYC has been completed prior to account closure, the legitimate portion of your balance will be refunded. Bonus funds are non-refundable under any circumstances.

8Limitation of Liability

Fa9 is not liable for the following:

• Interruptions to gameplay due to loss of internet connection.
• Issues arising from third-party software or payment gateways.
• Data theft caused by malware or viruses on your device.
• Game losses due to unexpected technical disruptions.

Fa9 is committed to maintaining the best possible service, but 100% uptime cannot be guaranteed. Services may occasionally be temporarily unavailable for maintenance.

9Personal Information & Privacy

Fa9 takes your personal data seriously. Our Privacy Policy details how we collect, store, and use your information.

• Your information will never be sold or rented to any third party.
• Information may be disclosed when required by legal obligations or regulatory authorities.
• All data is protected with 256-bit SSL encryption.

To read our full Privacy Policy, Click Here।

10Changes to Terms & Governing Law

Fa9 reserves the right to modify, amend, or update these terms at any time. Any significant changes will be announced on the website and communicated to your registered email.

Continued use of the platform after updated terms are published will be considered acceptance of the new terms. If you have any questions, Help Center Contact us.